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Frequently Asked Questions
Are all products officially licensed?
Are all products officially licensed?
Yes. Every product is officially licensed through our federation partners β authentic merchandise, never replicas.
Where do you ship?
Where do you ship?
We ship across Canada and the United States. A few licensed lines, including our Argentina collection, ship within Canada only β you'll see the options available for your items at checkout.
How much is shipping?
How much is shipping?
Flat-rate shipping, with free shipping on every order over $69. Orders are processed within 1β2 business days.
Will I need to pay tariffs or import duties on U.S. orders?
Will I need to pay tariffs or import duties on U.S. orders?
No. We cover all applicable tariffs and import duties for orders shipped to the United States, so you will not be charged additional tariff fees upon delivery.
How long will my order take?
How long will my order take?
You'll get a tracking link as soon as your order ships. Canadian delivery typically takes 5β8 business days after processing; US delivery times are shown at checkout.
What's your return policy?
What's your return policy?
Unworn, unwashed items with original tags can be returned within 14 days for store credit. Player-numbered, sale, and limited-edition items are final sale. For hygiene reasons, pet products are returnable only if unopened.
How do I choose the right size for my pet?
How do I choose the right size for my pet?
Every pet product includes a detailed measurement guide. Measure your pet and compare against the chart on the product page before ordering.

